Whether it’s a fraud situation, a large-scale accident, or a major layoff, HR has a critical role to play because of its effect on people. When faced with a crisis, you can take steps to prevent it from escalating into a catastrophe.
Although Steve doesn’t have a crystal ball, the leading talent expert does have a few insightful predictions about the future of HR. It’s a future that involves digging into data, crossing the digital communication divide, and creating culture beyond the walls of the HR department. And in many cases, that future is already here.
Have you ever heard a layoff story that made you cringe? Even well-intentioned companies can fall prey to missteps. Doing right by both your employees and your company doesn’t just happen. It takes a thoughtful effort.
Layoffs are meant to help your company, but often, the loss of morale leads to a lingering malaise among remaining employees. They’ve just seen good people dismissed. They may not feel valued. They may not trust you.
The gap between what companies want from their chief HR officer (CHRO) and what they believe their CHRO delivers is striking. Based on 362 companies surveyed by Harvard Business Review (full report here)...